Effective Date: June 5, 2025
Business Name: Swift Pixel Solutions
Contact Email: [email protected]
Phone: 647-594-6033
Website: www.theswiftpixel.com
By accessing our website or purchasing services from Swift Pixel Solutions, you agree to the following terms and conditions. Please read them carefully.
1. Scope of Services
Swift Pixel Solutions provides:
- Graphic design (logos, flyers, menus, business cards)
- Website design (WordPress, Shopify, e-commerce)
- Printing services
- Social media marketing and automation
- Branding, content creation, and business workflow automation
All services are provided under a mutually agreed scope of work or service agreement.
2. Client Responsibilities
Clients are responsible for:
- Providing accurate, timely content and requirements
- Supplying access (logins, assets, platforms) where needed
- Approving proofs and confirming final designs for production
Swift Pixel is not liable for delays caused by client inaction or missing information.
3. Payment Terms
- A 50% deposit is required to begin most projects.
- The remaining 50% is due upon completion or before final delivery.
- Full payment is required upfront for printing and short-term services.
We reserve the right to withhold final files, printed items, or access credentials until payment is received in full.
4. Revisions and Approvals
Most services include 2 free rounds of revisions, unless otherwise stated. Additional revisions may be billed at an hourly rate.
Final approvals are required in writing before print production or website launch.
5. Refund & Cancellation
See our Refund and Returns Policy for full details. In summary:
- Custom digital services are non-refundable once production begins.
- Printing orders are non-refundable after client approval.
- Cancelled projects may be eligible for partial refunds if no major work has started.
6. Intellectual Property Rights
- Final deliverables become the property of the client upon full payment.
- Swift Pixel retains the right to showcase non-confidential work in its portfolio, unless requested otherwise in writing.
- Drafts, concepts, or unused designs remain the intellectual property of Swift Pixel Solutions.
7. Third-Party Tools & Integrations
We may use or recommend third-party tools (e.g., plugins, APIs, apps) to deliver services. We are not responsible for outages, pricing changes, or malfunctions related to those services.
Clients are responsible for licensing fees, subscriptions, or hosting costs where applicable.
8. Limitation of Liability
Swift Pixel Solutions is not liable for:
- Loss of income, business opportunities, or data
- Website downtime or external service issues
- Client errors or misused materials after delivery
Our liability is limited to the amount paid by the client for the specific service.
9. Termination
We reserve the right to terminate a project or client relationship if:
- The client is non-responsive or abusive
- Payment is not made on time
- The scope is repeatedly breached
Any unpaid work completed will be invoiced immediately.
10. Governing Law
These terms are governed by the laws of the Province of Ontario, Canada. Any disputes will be resolved in accordance with Canadian legal processes.
11. Contact Us
If you have questions about these terms or your project, contact:
📧 Email: [email protected]
📞 Phone: 647-594-6033
